California Health Care Safety Net Institute

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Resources found: 42	Page 1 of 2

Contra Costa Regional Medical Center

Intake form for Promatoras, to assess pregnant Latina patients medical history – English

Intake form for Promatoras, to assess pregnant Latina patients medical history – Spanish

Latina Patients Focus Group Questions on Prenatal Care – English and Spanish

Promatora Job Description

Questions for Interview with Latinas for Training Video – English and Spanish

LAC+USC

Cultural and Linguistic Competency Quiz for Interpreters

Interpreter Class Post-Evaluation Focus Group Questions

Interpreter Services Key Points, summary of hospital P&Ps in bullet point format

Interpreter Survey, to determine what additional services are needed to better serve patients and bilingual staff

Rancho Los Amigos National Rehabilitation Center

Community Presentation, PPT for Interpreter Services Awareness

Multimedia Presentation, video from CAPH conference

Patient Right to an Interpreter Signage (in 6 languages), includes Rancho phone numbers but can be applied to other hospitals

Riverside County Regional Medical Center

Agenda for Leading Interpreter Skills Workshop

Evaluating Patient’s Pain and Useful Terminology Related to Pain – Spanish

HCIN Interpreter Training Curriculum

Interpreter Skills Workshop for more information on the Train the Trainers program, contact Barb Wenger

Interpreter Skills Workshop Observation Log – blank

Interpreter Skills Workshop Observation Log – sample

Model Dialogues between Patient and Receptionist, Doctor, Surgery Scheduler, Clerk, Interpreter, Family Member – to help Interpreter clarify ambiguous messages

Terminology Survey – can be used for both pre-test and post-test with Interpreters

San Francisco General Hospital

Multimedia Presentation, video from CAPH conference

Storyboard, posted on The Network's website, UCSF's Center for the Health Professions

San Joaquin General Hospital

Patient Registration/Admitting Survey, questions to ask to patients to see if staff asked the appropriate questions – English

Registration/Admitting Survey for Staff, questions to ask to patients during admitting – English

San Mateo Medical Center

How to Contact an Interpreter, steps for staff, includes San Mateo phone numbers but can be applied to other hospitals


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