With funding from The California Endowment, SNI is helping 8 public hospital teams to improve language access and integrate cultural competency principles into administrative and clinical practice, in partnership with the UCSF Center for the Health Professions. Using four change strategies (Leadership, Education, Accountability and Dissemination), the program asks teams to focus on a single project to improve language access and/or cultural competency for their patients. For example, teams have focused on training hospital staff to provide interpreter services. Another focuses on improving cultural competency in palliative care settings. The LEAD program provides teams with leadership training; educational resources; tools to monitor accountability; and best practices to be shared among public hospital and health systems leaders.

Click here for information about the 8 teams and their LEAD projects.