Contra Costa Regional Medical Center

• Intake form for Promatoras, to assess pregnant Latina patients medical history – English
• Intake form for Promatoras, to assess pregnant Latina patients medical history – Spanish
• Promatora Job Description
• Latina Patients Focus Group Questions on Prenatal Care – English and Spanish
• March of Dimes Curriculum on Prenatal Education for Latino Families – pdf
• Questions for Interview with Latinas for Training Video – English and Spanish

LAC+USC

• Interpreter Class Post-Evaluation Focus Group Questions
• Cultural and Linguistic Competency Quiz for Interpreters
• Interpreter Survey, to determine what additional services are needed to better serve patients and bilingual staff
• Interpreter Services Key Points, summary of hospital P&Ps in bullet point format

Rancho Los Amigos National Rehabilitation Center

• Patient Right to an Interpreter Signage (in 6 languages), includes Rancho phone numbers but can be applied to other hospitals
• Multimedia Presentation, video from CAPH conference
• Community Presentation, PPT for Interpreter Services Awareness

Riverside County Regional Medical Center

• Terminology Survey – can be used for both pre-test and post-test with Interpreters
• Evaluating Patient’s Pain and Useful Terminology Related to Pain – Spanish
• HCIN Interpreter Training Curriculum
• Model Dialogues between Patient and Receptionist, Doctor, Surgery Scheduler, Clerk, Interpreter, Family Member – to help Interpreter clarify ambiguous messages
• Interpreter Skills Workshop Observation Log – blank
• Interpreter Skills Workshop Observation Log – sample
• Agenda for Leading Interpreter Skills Workshop
• Interpreter Skills Workshop - for more information on the Train the Trainers program, contact Barb Wenger

San Francisco General Hospital

• Storyboard, posted on The Network's website, UCSF's Center for the Health Professions
• Multimedia Presentation, video from CAPH conference

San Joaquin General Hospital

• Registration/Admitting Survey for Staff, questions to ask to patients during admitting – English
• Patient Registration/Admitting Survey, questions to ask to patients to see if staff asked the appropriate questions – English

San Mateo Medical Center

• Interpreter Job Description
• Language Identification Card
• Language Preference Survey for Patients, administered mid-treatment – English
• How to Contact an Interpreter, steps for staff, includes San Mateo phone numbers but can be applied to other hospitals
• World Map, for identifying country of origin

Santa Clara Valley Medical Center

• Palliative Care Chart Audit
• Palliative Care Patient Satisfaction Survey – English
• Palliative Care Patient Satisfaction Survey – Spanish
• Palliative Care Brochure - English
• Palliative Care Brochure - Spanish
• Palliative Care Brochure - Vietnamese
• Palliative Care Program Website
• Multimedia Presentation, video from CAPH conference
• Communityy Presentation, PPT for Skilled Nursing Facility on Palliative Care

UCSF Center for the Health Professions

• Preconception Brochure - English
• Preconception Brochure - Spanish
• Palliative Care Brochure - English
• Palliative Care Brochure - Spanish

These and other related resources can be found on:

The LEAD Website

The SNI Website

For more information about the 8 teams and their LEAD projects click here .