SNI, the Primary Care Development Corporation and Coleman & Associates launched a Patient Visit Redesign Collaborative with funding from the California HealthCare Foundation. This highly structured program aims to decrease the time it takes to complete a primary care visit to under an hour, and to increase provider productivity—without reducing the time patients spend with their doctor. Nine primary care teams from five CAPH member public hospital systems throughout California participated in this program. They achieved:

• A 45% decrease in patient visit cycle time
• A 36% increase in provider productivity

Now SNI and Coleman Associates are helping the teams spread their successful redesigned patient visit models to other clinics throughout their systems. SNI and Coleman Associates are also launching a new redesign project for a second group of public hospital clinic teams.

Currently, SNI is sponsoring two Collaboratives for Patient Visit Redesign:

The Spread Collaborative:
Begun in Spring 2006, SNI and Coleman Associates are helping the teams from the 2005 Collaborative spread their successful, redesigned patient visit models to other clinics throughout their systems.

New Patient Visit Redesign Collaborative:
The new Patient Visit Redesign Collaborative will be starting in September. The participating systems are: Alameda County (2 clinics), High Desert (1), Olive View (2), King/Drew (1), Contra Costa (2), Kern (2), and Riverside (1). These 11 clinics bring the total number of CAPH clinics to participate in the SNI/Coleman Associates Redesign Initiative to 34.  Click here to see the full list.