California Health Care Safety Net InstituteHelping public hospital systems improve patient and community health
Improving Chronic Care
Addressing Health Disparities
Enhancing System Capabilities
  • Patient Visit Redesign
  • Specialty Care
  • Information Technology (IT)
  •  
     
     
     
    Specialty Care


    Public Hospital Systems: Primary Source for Specialty Care Services (For roundtable information, click here)

    California’s 20 public hospital systems make up the core of the state’s medical safety net – delivering care to all who need it, regardless of ability to pay, immigration status or insurance. Though just 6 percent of all California hospitals statewide, public hospital systems provide more than half of the hospital care to the state’s 6.5 million uninsured. In addition to significant inpatient care, California’s public hospital systems provide over 11 million outpatient visits per year.

    Much of the care provided at public hospital systems is specialty care. In many communities, public hospital systems serve as the main source of specialty care for Medi-Cal enrollees and the uninsured. In fact, public hospital systems in California account for nearly half of specialty care referrals to hospitals for patients seen at Federally Qualified Health Centers. 1  Nationwide, half of the 31 million ambulatory care visits to public hospitals are for specialty services. 2  With rising numbers of uninsured, an aging patient population with multiple chronic conditions and a greater reliance on the safety net, public hospitals are facing increased demand for specialty care.

    To address this issue, many public hospital systems have begun to implement specific strategies to increase access and reduce demand for specialty care services, such as e-referral systems; greater coordination with primary care physicians; and developing clinical referral guidelines.

    Specialty Care Access Initiative

    In an effort to better understand the current state of access to specialty care and to support movement within the safety net to ameliorate the problem, the California Association of Public Hospitals and Health Systems (CAPH), the California Primary Care Association (CPCA) and Kaiser Permanente (KP) have formed a partnership called the Specialty Care Access Initiative (SCAI), which is supported by KP Community Benefit. Started in 2006, SCAI seeks to:

    • identify barriers to specialty care access and demand;
    • establish solutions to increase specialty care access and demand;
    • distribute knowledge about barriers and solutions; and
    • create an advocacy strategy for needed change.

    SCAI began its work towards accomplishing its goals through quantitative and qualitative data collection. To gain an initial understanding of the specialty care access issue in California, the Partnership hired Pacific Health Consulting Group to develop and gather data through a statewide baseline survey. The data were collected from public hospital systems and CCHCs and have helped SCAI begin to characterize the current state of specialty care access among California’s major safety net providers.

    Concurrently, SCAI began to collect qualitative data by hosting statewide roundtable discussions. The roundtables are intended to provide a forum to spread knowledge, share promising practices and increase networking between CCHCs and public hospital system clinicians and administrators and other stakeholders. Having already facilitated three roundtables that focused on E-health, E-referral and Scope of Practice, the Partnership plans to host an additional three roundtable discussions in 2008.

    SCAI is also beginning work on the collection of additional qualitative and quantitative data through the development of three discussion papers that will focus. The first discussion paper, completed in March 2008, addresses expanded scope of practice for primary care providers. The other two will discuss (1) communication, coordination and collaboration between safety net provider systems to address specialty care access; and (2) financing and sustaining innovations in specialty care.

    1 Felt-Lisk, S., McHugh, M., Thomas, M. “Examining Access to Specialty Care for California’s Uninsured: Full Report.” Prepared for the California HealthCare Foundation, June 2004.

    2 National Association of Public Hospitals, “Beyond Primary Care: Specialty Services at America’s Public Hospitals and Health Systems.”

    Materials and Resources

    Round Table Forum #1: Developing and Managing Effective Referral Systems
    Date: Monday, July 30, 2007
    Location: Oakland, CA
    Materials & Presentations: San Francisco Referral Presentation; LA & Santa Clara Referral Presentations; Minutes

    Round Table Forum #2: E-Health
    Date: November 5, 2007
    Location: Burbank, CA
    Materials: Save the Date; Agenda; Attendees; Presenter Contact Information; Minutes
    Presentations: Alameda County Blindness Prevention; FHCN Blindness Prevention; KP Remote Telemonitoring; Maximizing E-Health Options; Retinal Telehealth

    Round Table Forum #3: Scope of Practice
    Date: March 6, 2008
    Time: 10AM-3PM (lunch provided)
    Location: Doubletree Hotel San Francisco Airport, 835 Airport Blvd., Burlingame, CA  94010, (650) 344-5500
    Materials: Save the Date; Agenda; RSVP List ;March Roundtable Notes; Discussion Paper; Family Practice Full Scope-Contra Costa; Timeline for Expanding Scope of Practice-Shasta; Shasta Case 1; Shasta Case 2; Shasta Case 3; Diabetic Referrals-Shasta; Orthopedics Referrals-Shasta; Primary Care Neuropsychiatry Services Work Efficiency Evaluation-Shasta; Model of Care for Neuropsychiatry Services-Shasta; Ambulatory Care Guidelines-Shasta; Expanding Scope of Practice-Redwood Community; Community Clinics Presentation-Marin; Homeless Healthcare Program-Santa Clara Valley; Puentes Clinic Article-Kaiser

    Round Table Forum #4: Protocols and Guidelines
    Date: June 17, 2008
    Location: Sacramento
    Materials: Save the Date

    Round Table Forum #5: TBD
    Date: September 2008
    Location: San Diego

    Round Table Forum #6: TBD
    Date: November 2008
    Location: Burbank

    For more information, contact:
    Sarah Brooks, Policy Analyst
    California Association of Public Hospitals & Health Systems
    Phone: (510) 874-7101
    Fax: (510) 874-7111
    Email: sbrooks@caph.org


    Home | About SNI| Programs | Publications & Resources | Kaiser Partnership | Calendar | Contact Us | Feedback | Site Map

    California Health Care Safety Net Institute
    70 Washington Street, Suite 215
    Oakland, CA 94607
    ©2008 SNI
     
    510.874.7102 phone
    510.874.7111 fax
    sni_info@caph.org
    www.safetynetinstitute.org